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Quality Philosophy
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PHILOSOPHY & PRINCIPLES

MRM IS COMMITED TO:

• Manufacture of Cold Rolled, Galvanized, Aluminium-Zinc and Resincot Pre-painted quality steel products, by environmentally friendly processes.

• Adhere to applicable national, international, legal and statutory requirements related to environment, safety and health in manufacturing processes.

• Build customer-focus by understanding customer needs and striving for product quality improvement.

• Achieve total customer satisfaction by enhancing and upgrading the resources, technology and personnel competence in order to conserve natural resources.

• Timely delivery of products and services.

• Continually improve the effectiveness of quality and environmental management systems.

Product Quality

MRM pledges to supply its products to meet customer requirements at the committed delivery.
Consistent with this pledge we will endeavor to:

i. Meet the requirements of external and internal customers on a sustained basis.
ii. Ensure quality in manufacturing and minimize dependency on inspection.
iii. Improve the capabilities of suppliers by continuous dialogue, feedback and involvement.
iv. Ensure cleanliness and good house-keeping.
v. Train and educate all employees on quality conciousness.

Health, Safety & Environment.

MRM is keen to protect the human, physical and financial resources of the company. We recognize our responsibility to manage our business in a manner that will effectively conserve and utilize these resources. Consistent with these beliefs we will endeavor to:

i. Provide a safe and healthy work place.
ii. Provide necessary instructions, protective equipment and security measures where known hazards are identified.
iii. Comply with applicable legal, statutory and regulatory requirements.
iv. Recognize accident prevention as an integral part of all operations.
v. Use professional personnel to support safety, health and environmental management programmes and monitor their performance.